Maslow Hierarchy Speech

Topic: Maslow’s Hierarchy of Needs Specific Purpose: The purpose is to allow the audience to understand how true happiness, or self-actualization, can be achieved. Introduction Attention Materials: Many times I have wondered what is true happiness. Is there such thing as true happiness? Can it even be attained if there is such a thing? Is it more of fulfilling desires, or satisfying psychological needs? Every person attempts to realize happiness in its fullest essence. It seems like today people are too busy trying to get rich. Nowadays it is believed that happiness lies in that new mansion, or a nice Ferrari.People are mistakingly assuming that wealth will bring to them a personal significance in which they will achieve happiness. Maslow’s Hierarchy of Needs actually limits the relationship between happiness and material possessions. Abraham Harold Maslow is a humanist psychologist who taught at Brandeis University, Brooklyn College, New School for Social Research and Columbia University. He stressed the importance of focusing on the positive qualities in people, as opposed to treating them as a â€Å"bag of symptoms. † It is believed that happiness, or self-actualization as Abraham Maslow calls it, is more of a mental and psychological thing.If you’re a psychology major you probably heard the term a couple of times, but I’d like to expand a little more about it. Thesis Statement: Maslow’s Hierarchy of Needs explains that happiness is achieved through a series of steps. Preview: We will look through the steps suggested by Abraham Maslow in order to achieve true happiness. (First, lets talk about the first step of the hierarchy, the most basic of human needs. ) Body I. Maslow’s Hierarchy consists of five levels. A. Physiological needs, which are basic human needs such as hunger, thirst, and avoidance of pain. . For the most part, physiological needs are obvious – they are the literal requirements for human survival. If these requirements are not met, the human body simply cannot continue to function. 2. Physiological needs are the most prepotent of all the other needs. Therefore, the human that lacks food, love, esteem, or safety would consider the food the most important. B. Safety needs, such as the need for secure housing and protection from weather. 1. With their physical needs relatively satisfied, the individual's safety needs take precedence and dominate behavior. 2.In the absence of physical safety – due to war, natural disaster, or, in cases of family violence, childhood abuse, etc. – people experience post-traumatic stress disorder. 3. This level is more likely to be found in children because they have a greater need to feel safe. C. Love and Belongingness, such as emotional intimacy, friendships, and social connections. 1. After physiological and safety needs are fulfilled, the third layer of human needs are interpersonal and involve feelings of belongingness . 2. People have an emotional need that they need to fulfill, and without this there will be a gap in the persons psychological wellbeing.D. Esteem Needs, such as the need for the respect of one’s peers, status, or approval. 1. All humans have a need to be respected and to have self-esteem and self-respect. 2. People need to engage themselves to gain recognition and have an activity or activities that give the person a sense of contribution, to feel self-valued, be it in a profession or hobby. E. Last, but not least, Self-Actualization, which is the fulfillment of ones individual potential. 1. Since no two people are exactly alike, the drive for self-actualization leads people in different directions. . For some, self-actualization may mean creating works of art; for others, striving on the playing field, in the classroom, or in the corporate setting. 3. Not all of us climb to the top of the hierarchy; we don’t all achieve self-actualization. II. However, our needs may not be ordered in a fixed manner, as Maslow would suggest. A. An artist might go for days with little if any nourishment in order to complete a new work. B. People may limit constrain their social life to focus their energies on seeking status or prestige in their careers. C.Maslow might counter that eventually the emptiness of their emotional lives would motivate them to fill the gap. D. Despite its limitations, Maslow’s model leads us to recognize that human behavior is motivated by higher pursuits as well as satisfaction of basic needs. (Transition: Now what does this all mean? ) III. This means that in order to actually attain happiness, a person must achieve psychological, as well as physical needs to the fullest extent of their capabilities. A. Most of us college students are in the Esteem level. 1. We all have our group of friends that we meet up with after class, or on the weekends. . And we are working on this college degree, which would one day hopefully lead us to a satisfying career. 3. What are we here for? We are here to gain prestige and achieve as much as we can to prove to others and ourselves that we are fulfilling our potential. B. When we get that position we are looking for or have a job that brings status as well as stability to our lives, then we can move on to achieving the highest level of happiness. 1. After you start a family and have a stable career to support your family with, you can begin to look for the next level of the hierarchy. 2.That next level of hierarchy is actually realizing that you are at that level. 3. Looking back at your life realizing that you have all the other levels satisfied brings peace to your mind. 4. Bringing yourself to the highest level you can as a human being, or fulfilling your potential is what brings you that ultimate happiness. 5. Knowing that you did the most you can, as a human being will allow you relax and achieve that happiness. 6. After all, all this work and efforts your putting into school is really just in order to reach a point in life where you are satisfied with what you have done.

GE’s Two-Decade Transformation: Jack Welch’s Leadership Essay

Jack Welch received his Master of Science and Ph.D. degree from the University of Illinois in 1960. After completing his years of education, Welch was hired by General Electric Corporation (GE) as a chemical engineer for the Plastics department. Promotions followed rapidly and at the age of 45, in April 1981, he became CEO of GE, one of the world’s leading diversified industrial companies. Even though, the U.S. economy was in a recession during that time and unemployment rates were very high, Welch found the way to challenge everyone around him and to made changes that helped him create one of the †Most Admired Companies in the United States† 1.How would you describe Jack Welch’s leadership style? Was his effect on organizational culture positive or negative? Defend your argument. When Jack Welch became CEO of GE, he made a decision to radically restructure the company, realign goals and motivations, and push managers and employees to â€Å"stretch† to new previously unknown limits. He set high standards for each of the business units to become number 1 or 2 in the industry, and if the results weren’t satisfying, he disengaged from that sector or sold it completely. Between 1981 and 1990, GE sold more than 200 businesses that freed up over $11 billion of capacity. Jack believed in complete dedication and always putting 110% into everything he was doing. His management style and motivation included three main areas: empowering/motivation, goal setting and clear communication. Welch was very motivated and full of internal driving passion that made him work for reasons that went beyond money or status. He was always â€Å"thirsty† for better results and continuously raised performance bar for GE. He was a strong believer in incentives and rewards, in addition he also implemented a model where stock options became the primary component of management compensation. Employees who were scored highly on their performance reviews received large bonuses, what further motivated them to even higher performance. Welch continuously worked on creating environment in which people could do their best. He believed that good people were GE’s highest asset and created main foundation for company’s success. In order to improve communication and organizational culture, Welch reduced the hierarchical levels from nine to four and made sure that all business units would report directly to him. Welch focused on creating the boundaryless company, with a friendly, open and anti-parochial  environment. It was important to him to create atmosphere where employees could freely share new ideas and find best solutions to any obstacles that company had to deal with. He was completely aware that employees at GE come from different backgrounds and with different experience, therefore his goal was to take away from the benefits of this diversity and aimed to reshape them and guide them toward the right direction with the use of GE philosophies. He promoted people who were thinking outside the box and were able to challenge the status quo. Through these channels of open communication Welch was able to motivate his employees, as they felt direct connection with the company. Welch spent most of his time on training and developing talent within top managers of GE. Around 70% of his time was dedicated to people issues, various problems and developing others. He used Crotonville training center as a place for communication throughout the GE organization. It was a place where managers learned and experienced many of the GE problems, as well as ways to better cope with various business difficulties and challenges. Through the implementation of the 360 ° reviews he was able to openly communicate with his employees and let everyone know exactly where they stand in the organization. It was a major motivational force that contributed to increased performance and employee’s dedication. Jack Welch wanted to create a work environment where people at all levels would be held accountable for their own work and asked people to use their dreams while setting business targets. His goal was to make everyone â€Å"stretch† and constantly work on becoming a better performer. In order to reward those employees who were able to reach their dream goals, he compensated them with stock options and substantial bonuses. Welch was fully aware of psychological contract that exists between employees and organizations. Throughout his career as a CEO, he knew that GE offers the best jobs for people who are willing to compete and perform at their highest standards. The company offered opportunities for personal and professional growth and simultaneously rewarded top performing individuals. By flattening the organizational hierarchy, removing the bureaucracy, setting clear goals and open communication Welch succeeded in transforming GE and creating healthy organizational culture. His motivational strategy and clear understanding of psychological contract helped him create best managers and company that became a global leader. 2.From a motivational perspective, was Welch an effective or ineffective leader? How so? Explain and support your argument. Jack Welch is a truly legendary leader who has made General Electric into one of the world’s most successful companies and as Fortune described him â€Å"Manager of the Century†. Throughout his career at GE, Welch has continuously concentrated on motivating his employees and â€Å"stretching† their abilities. He believed that leaders should articulate a vision and then energize others to execute it. As we all know, socially skilled people are also expert persuaders who find the right way to motivate others. Their passion for work seems â€Å"contagious† and has a positive impact on other employees. Welch was striving to attract only the best talent and people who would bring the most value to the organization. He succeeded in getting huge numbers of very capable people all pulling them in the same very profitable direction. He knew that good people will steer the company toward success and therefore he was a strong believer in incentives. He made sure that psychological contract between employees and organization was being constantly negotiated and that great performance needed to be rewarded. He expended the number of options recipients from 300 to 30,000 and made sure to distribute generous bonuses to individuals who demonstrated outstanding performance. Another characteristic that helped boost motivation and performance within employees was â€Å"integrated diversity†, this open and friendly environment helped inspire a much broader thinking, new ideas were being generated and it also improved collaboration between departments. Welch encouraged his teams by always looking at change as a never-ending opportunity. He constantly urged his people to reinvigorate their business model before someone else did. This strategy helped him gain new market share and strengthen GE’s leadership position. It further invigorated creative thinking and made the company more competitive. His next objective was to create the culture where everyone felt engaged and important. By eliminating one of the sector levels he was able to gain more direct contact with managers reporting to him. We must remember that motivation starts with employee engagement, and engagement begins with effective communication skills. Welch dedicating most of his time to communicating with his staff, developing special management training programs that would help managers reach their goals and educate  them to become great leaders. As he knew that General Electric was an A-plus company, he only wanted to attract A players. To find the right equilibrium he knew that it was necessary to take good care of his best personnel. He did it through promoting them, offering great salaries and stock options and investing in their further development. According to one of the articles written by Victor H. Vroom â€Å"Work and motivation†, the concept of Force concentrates on efforts an individual will take when pursuing a particular course of action. Vroom also argued that a person’s behavior is the result of a field of forces, each of which has direction and magnitude. Highest level of force will be reached by actions with high level of both valence and expectation. According to Vroom’s equation of force (Force=Valence x Expectancy), valence and expectation cannot be zero, as it will result in no force to adopt given course of action, since anything multiplied by zero is zero. When choosing alternatives, people tend to select ones that correspond to the strongest positive force or least negative force. As we can observe in the leadership style of Mr. Welch, he was fully aware of this relationship and knew it was necessary to take good care of his top management. Welch didn’t concentrate on micro management, by giving his employees clear visions and setting new goals he was able to make his workers determine the necessary level of support required to achieve those goals. He constantly set high expectations and asked for more, this triggered creative thinking, increased performance and set new standards for the followers. He didn’t waste time on trying to train and develop Cs to Bs. Through the use of performance appraisal system and â€Å"vitality curve† the company was able to eliminate poor performers and only keep the best talent. Welch was able to inspire his staff and his employees were certainly glad he was captaining their side. Whether they liked him or not, they respected him, followed his leadership style and admired him.

Case Study On Euro Land Foods Finance Essay

Case Study On Euro Land Foods Finance Essay The company was founded in 1924 by Theo verdin a previous as a subsidiary of his dairy business. His keen attention to product Development and grew business steadily over the year .the company went public in year 1979 and by 1993, was listed on trading in the London and Germany exchanges. In January 2001, the senior management of Euro land foods was to draw the firm’s one year capital budget and up for new 11 major projects are imposed to spending limit on capital of 120 million pound. Investment at that rate would be representing a major increase in the firm’s current assets base on 965 million pound. The senior manager challenge of Euro land foods to allocate funds among a range of compelling project, new product introduce and preventive maintenance, safety and pollution control. As a matter of policy, investment proposals at Euro land foods were subject to two financial test, payback and internal rate of return. NET PRESENT VALUE (NPV) The net present value (NPV) re quires cash flow discounting by making use of the so-called risk-adjusted cost of capital, which serves the purpose of accounting for risk. A widespread model employed for computing the cost of capital is the capital asset pricing model (CAPM). Rubinstein (1973) and other scholars in the late 1960s and 1970s have provided the link between CAPM and capital budgeting decisions: in their classical contributions they show that, if the CAPM assumptions are met, then the cost of capital is a function of the systematic risk, which is given by the beta of the project. The latter depends in turn on the cost of the project, which implies that it is a disequilibrium beta. The corresponding NPV is therefore disequilibrium NPV. If†¦ It means†¦ Then†¦ NPV > 0 the asset would add value to the definite the venture may be acknowledged NPV < 0 the asset would take from value as of the firm the plan should be unwanted NPV = 0 the asset would neither gain nor misplace value for the firm We should be uncaring in the conclusion whether to accept or refuse the project. This plan adds no monetary value. Decision should be base on other criteria, e.g. designed position or other factors not evidently included in the calculation. Formula: Npv =CFo+ ___CF____ ( 1+k) n Example:- Year Cash flow Present Value 0 100,000 1 22,727 2 20,661 3 18,783 4 17,075 5 15,523 Internal rate of return:- It is a different economical cash flow practice which takes report of the extent and time of cash flow. Formula: – IRR=LOWER RATE+ npv at lower rate x (HIGHER RATE -LOWER Rate) Npv at lower rate -NPV at higher rate Example 1. If a speculation may be given by the chain of cash flows: Year (n) Cash Flow (Cn) 0 -4000 1 1200 2 1410 3 1875 4 1050 Then the IRR  r  is given by . In this case, the answer is 14.3%. 1. Project with NPV and IRR:- The research on the resource-constrained project scheduling problem is focused mainly on two types of objectives: objectives based on time and obje ctives based on cost. Both of these factors, i.e. time and cost, are indispensable in practical applications. Year

Andrew Jacksons Invasion of Florida Research Paper

Andrew Jacksons Invasion of Florida - Research Paper Example He was selected the major general in 1812 in the volunteer corps. In October 1813, after the uprising of Creek Indians, Andrew Jackson led a troop of two thousand five hundred Tennessee forces who fought against the Creek Indians. During the invasion, they were able to triumph over one thousand Indian warriors. In the same year and month, Andrew Jackson invaded Florida and managed to capture Pensacola. He also managed to conquer the west and north of New Orleans where he took the city’s defense. After signing of the Ghent treaty in January 8, 1815, Andrew Jackson and his troops won over the British regulators who had invaded New Orleans making Andrew Jackson a hero. In 1817, President Monroe directed Jackson to make efforts and stop the attacking of Georgia settlers by Seminole Indians. Nevertheless, he was ordered not to invade Florida. He was only allowed to do that if he were in pursuit of the enemy (Seminoles). On the contrary, Jackson disobeyed the order and invaded Flori da. The purpose of the paper is to analyze Andrew Jackson’s invasion of Florida. Andrew Jackson’s Invasion of Florida During early 19th century, the United States of America grew rapidly and covered the lower south part of the continent. This was known to be the home of Choctaw, Creek and Cherokee, Seminole and Chicasaw nations. The white Americans viewed these Indian nations as obstacle in the progress of the country. Determined to acquire land and grow cotton, the federal government was pressured by the white settlers to acquire the territory of the Indian. From Tennessee, Andrew Jackson proposed the removal of Indians. In 1814, the USA military forces were commanded by Andrew Jackson and were able to defeat a section of the Creek nation. As a result of the group defeat, the federal government was able to acquire land in central Alabama and southern Georgia. In 1818, the United States was able to acquire more land, engineered by the motive to discipline the Seminoles for accommodating the fugitive slaves. As a result, Spanish Florida was invaded by Jackson’s troops. Jackson was influential in the negotiation of the nine treaties out of the available eleven between 1814 and 1824. The treaties were significant in negotiating between the eastern tribes and the government. The tribe was required to exchange its eastern lands with those in the west. The tribes agreed but under some conditions. For instance, they aimed at shielding themselves from the harassment of the white settlers and also appeasing the government with the hopes of retaining part of their land. The United States of America was able to acquire and gain control over three quarters of the land in Florida and Alabama as a result of the treaties. In addition to that, they controlled land in Tennessee, North Carolina, Mississippi and Georgia. This was a time that a few Creeks, Choctaws and Cherokees decided to migrate voluntarily to their new land2. According to Andrew Jackson, the United States of America needed Florida for their economic prosperity. The United States of America was unbalanced due to Indian a nd Spanish occupation of Florida. As he (Andrew Jackson) further observed, the United States of America economy relied on Florida and other nearby states. Jackson blamed the Spaniards and Indians in Florida for channeling resources to their mother country. Huge portions of land were occupied and owned by Spaniards and Indians there. The Americans residing in Florida served as informal workers in the Indian and Spanish farms. Due to his nationalistic characteristic, Jackson had to use power to eliminate the Indians and Spaniards from

Answer Question Article Example | Topics and Well Written Essays - 250 words

Answer Question - Article Example Often times, the form of abuse can go undiagnosed in the abused because the medical professionals do not see an abuser in the person of the caregiver, but rather a caring individual who wants to help the medical professionals cure the illness. Oftentimes, the parents - as it could be either the mother or the father, although it is normally the mother who is the abuser in this instance, suffered some form of child abuse themselves and managed to survive it (Kaneshiro, N., â€Å"Munchausen Syndrome By Proxy†). As mentioned earlier, it is difficult to detect these instances of medical illness in the adult caretaker. However, once it is diagnosed, it is important to remove the child or elderly from the dangerous situation in order for them to receive the proper medical and mental care to help them get over the trauma of what happened to them. The abuser is also taken in for treatment that often includes individual and family therapy. Due to the child or elderly abuse involved the abuser will need to be reported to the authorities and appropriate charges should be filed against

Management skillsDiversity within in the Workplace Article

Management skillsDiversity within in the Workplace - Article Example The manager should be able to makeup teams comprising of people with various differences and nature theses relationships to create cohesiveness. The manager should also be a good problem solver because conflicts are bound to occur. The manger should be versed in social psychology so that he can be able to establish how different people act and think. He should be a good negotiator so that conflicts in the workplace are solved promptly. People’s perceptions of each other affect their relations and for an organization to be run effectively, the management must be able to assess diversity by ensuring communication, adaptability and flexibility to accommodate change. A manager should be a good communicator so that he passes this skill to the employees. Communication in the workplace is also pivotal in ensuring that diversity is directed towards achievement. Communication between employees will make them learn about each other and the values they uphold, and this will increase cohesiveness because conflicts will be easily managed. Therefore, mangers need to know how to manage diversity by learning to work with people from across cultures and impact this knowledge on employees, and this will be beneficial in ensuring organizational success. Globalization has made people from different cultures to be employed in the same organization and there is need to integrate these cultures so that there is easy flow of operation. the manager should be able to set out rules that will ensure the different cultures blend in together for the common good of the organization (Shakhray, 2009). The manger should be aware of diversity training during recruitment, and this will ensure that employees learn to work and accommodate people from cultures that are different from theirs. Managers need to focus on diversity and look for ways of making their organization totally inclusive, and this will increase competitiveness and

Failed IT Project Research Paper Example | Topics and Well Written Essays - 1250 words

Failed IT Project - Research Paper Example IT project teams emphasize on developing software using unsophisticated codes that would facilitate its functionality. Simplicity facilitates the ease of implementation of the project. In addition, monitoring the functionality of the project is far much easier (Smite, Agerfalk & Moe, 1998). Thus, a project that emphasizes on the complexity from the outset will ultimately faces many difficulties in its design and implementation. It was evident that the complexity of the baggage handling system would lead to enormous problems in implementation and design. The system was too complex that the programmers had to develop it in two years. In fact, it was the most complex baggage handling system ever developed. This was because the system would serve a mammoth airport that was twice the size of Manhattan that had more than 20 major airlines. In designing complex systems, it is vital that the complexity of the systems is manageable during the not only during its development but also in its ma intenance. However, the BAE engineers designed a system that had high coupling and had widespread and inconsistent points of failure (Kerzner, 2004). This led to many problems during the testing of the system. In designing complex IT projects, the engineers must ensure that there is modularity in the operations. Modularity makes complexity of the projects manageable. In addition, it facilitates the undertaking of parallel work and accommodates future uncertainties. In projects with modular architecture, substitution of new designs with older ones is relatively cheap. (Liso, 2009). However, in undertaking the automation of the DIA ABS there was not modularity in the activities of the project. Lack of modularity posed serious problems especially after DIA and BAE changed the design of the system to accommodate the requests made by the airline companies. Lack of modularity led to faults that were evident during the testing of the system in the media's presence. Telecars crushed into each other and flung the baggage spewing out the contents of the baggage (Kock, 2006). In

Rachel Carson Essay Example | Topics and Well Written Essays - 250 words

Rachel Carson - Essay Example During the earth’s day, the book "On a Farther Shore: The Life and Legacy of Rachel Carson," is the most appropriate book for discussion. Seemingly, Souder has taken a very important role of re-energizing the campaign established by Rachel Carson. If vibrant people such as Souder do not renew such heightened campaigns for a better world, then people will soon forget and result to environmental pollution. It is also interesting to note that Souder has also authored â€Å"A Plague of Frogs,† an environmental book talking about frogs that have been mutated by environmental degradation through indiscriminate use of pesticides. Considering Carson was specifically notable for advocating against indiscriminate use of pesticides, then Souder can be said to be the best speaker on this day. The most striking thing about Sounder is the way he champions for environmental conservation through other people stories and biographies. For instance, he also wrote â€Å"Under a Wild Sky,à ¢â‚¬  a story of a bird scientist John Audubon. Therefore, Souder is remarkably an environment ambassador and therefore the best speaker on issues of environmental

The effect of online gaming on an individual Research Paper

The effect of online gaming on an individual - Research Paper Example Games have been around for quite some time and it has been discovered by human being in order to add joy to their lives. For example, Romans had the Colosseum were best warriors are gathered to fight against each other and the last survival will win the trophy. Some thinkers believe that our life is just a game where we need to stay motivated, skilled and up to date in order to win and survive. Nowadays with the latest technology in hand humans have developed a way to play games from distance using the internet as a tool to connect them together which is called Online Games. The reality of online gaming is quite complicated, as some people believe that the time spent on these games are tremendous and the value added is minimum. However, others believe that online gaming is extremely useful and the value gained from it is huge. In this research, we will discuss the impact of online gaming on individuals in terms of their social life, career and health. Family Online Games usually requ ires people to be around at the same time to play the game and when the player is hooked in a certain task or mission, it is quite difficult for him or her to disconnect the game without finishing what they started. This is because it will affect him/her or their team and they might fail to deliver the objective of this mission, which they may spend lots of time on it. Some players prefer to finish the game they started even if there is an emergency with their families. The decision making process may take a while for a player to know the consequences of his/her action and usually they regret delaying or turning off their families but only when it's too late and the damage have already taken a place. Social life One of the impacts on social life of the player is that most of the online games have a rewarding system where they can get either credit, items or other miscellaneous, which is usually the main reason for players to play these games become better in what they are doing. Thi s competition is fair, however in many cases, friends may turn against each other because of greed, fame or glory and that will destroy their relationships specially if the other players are also real life friends (ScienceDaily, 2007). On the other hand, online games could also deliver value to the player by connecting them with other people and make new friendships in every part of the world. Some players take these relationships seriously and they start to visit each other and meet frequently. Career As for the player’s career, these online games could be useful for him/her since it helps their technical skills in term of keyboarding because they are being exposed to the PC for long hours. Also, their communication skills can be enhanced through online games by trying to communicate with other players from different countries, for example if a middle eastern whose English is quite weak could become better overtime by trying to practice with American players by trying to und erstand their moves or strategies. Finances Online gaming has severe impacts on an individual based on how often they do their gaming over the internet, and how easily they are influenced by external forces, as well as their intrinsic motivation towards certain aspects of life. In this aspect, focus is borne on one’s spending habits, where there is a large amount of advertising found in some websites that harbor the games of interest

Preparatory Project Essay Example for Free

Preparatory Project Essay Traffic congestion in cities is a problem throughout the world. Evaluate the effectiveness of one official initiative undertaken to tackle this issue Traffic congestion is a condition on the road when traffic jams are bad and no movement is possible. The main causes of the traffic congestion are: traffic incidents, road works, weather events and constant traffic flow. It negatively impacts on the environment by causing a growth in the level of air pollution. Time wasted in traffic is the reason for delays which negatively affect stability and discipline in education, work and economy. For example, late delivers of goods to market consequently affects sales and produces losses in revenues. Eventually, because of the budget deficit business goes bankrupt. According to Texas Transportation Institute’s Urban Mobility Report only in the USA daily travelers lose 1 day plus 10 hours per year as a result of congestion on roads and in 2 decades average amount of congestion has increased by 380 %( Forbes 2011). Although this problem is worsening every year there are some examples when official policies struggled against this dilemma. Different municipal governments use various methods to deal with traffic congestion. For example, in the Netherlands and Mexico City local authorities applied cycling promotion. Another method to reduce congestion is road charging in special restricted areas which was implemented in Singapore, Stockholm and London. The London Congestion Charge (LCC) is one of the well-known models of road pricing, so further content of this essay will focus on it. This essay will evaluate effectiveness of the LCC program which was undertaken by municipal government of London to tackle traffic congestion using identified criteria: the improvement of public transport services, results in reducing traffic level, gained revenues and the way they were used. Firstly I will describe working principles of the LCC. Following paragraph discusses predicted and actual results of drop in traffic congestion. Then I will show how the LCC affected public transportation system. Finally, the use of gained revenues to improve public transport will be evaluated. The LCC was officially introduced on 17th February 2003 by Transport for London (TfL) under direction of Mayor Ken Livingstone (Li et al. 2012, 366). Before the official launch of this scheme studies like Road Charging Options for London in 2000 (ROCOL) were provided to get an important information on traffic levels, and it said that by implementing 5  £ charge zone and using revenues to improve transport system congestion could be reduced.(Livingstone 2004, 491-93). These are general concepts of the scheme: pay fee is 10  £; it operates from 7.00 am to 6.00 pm in working days and mostly covers area known as â€Å"Central London†. Buses, motorcycles, licensed taxis, alternative fuel, invalid-designed and emergency vehicles are not oblig ated to pay charge (Litman 2011). The zone is monitored with cameras, and symbols with signs are displayed on it to notify commuters. There are miscellaneous methods to pay it such as: internet, telephone, text messaging and through TfL. Overall, mainly due to technologies system worked properly and almost no complaints were made by commuters. However, it has drawbacks because the fee doesn’t depend on travelled distance and during congested periods the amount of fee remains same. First of all, the main priority of the congestion charge was to reduce traffic level. ROCOL predicted that after implementation there will be average decrease by 10-15 % in travelled miles. Reduction in miles thought to raise average speed from 9.9 to 11.2 mph, and drop in private car trips expected to be by 20 %.(ROCOL 2000 quoted in Leape 2006, 164 ). Overall, results were positive and met expectations. The decline of travelled distance in charged zone was about 15 % (Prudhomme Bocarejo 2005, 1). There was a growth by 37% in average traffic speed (Litman 2011). The reduction of potentially chargeable vehicles in charged area was 27% (Leape 2006, 165). From the information below it is clear that there is a significant drop in traffic level. On the other hand, mostly all information on traffic levels comes from TFL reports, but it is the governmental organization so we cannot consider TFL as absolutely neutral institution. In addition the LCC affected congestion just inside the charged zone but not in whole London. Secondly, the priority of the congestion charge was â€Å"to make radical improvements in bus services† (Livingstone 2004, 495) and increase the number of bus users. The raise in the number of bus passengers was 18% in 2003 and 12% in 2004 and it remained same next years (Santos 2008, 192). The TFL affiliate excess waiting time with weakness of service, and it fell by 30% and 18% in first 2 years (Santos 2008, 192). The LCC caused a growth by 7% in bus speed (Prudhomme Bocarejo 2005, 6). Moreover, extension of bus lane system and new purchased buses from revenues also improved service. It can be concluded that the development of service and reallocation of road space to busses effectively switched people to use public transport more. Thirdly, municipal government of London planned to use gained revenues to improve public transport system. The TFL predicted to gain revenues between 130-150 million  £ (Leape 2006, 169).In fact, results showed that expectations were too exaggerated: net revenues brought less than 50% of predicted sum. The key factor for failure to get more profit was that congestion charge provoked unexpected reduction in number of potentially charged vehicles. However, as it was planned, maintained money from the charge was spent on enhancement of bus networks within road safety, and to popularize walking and cycling (Leape 2006, 170). Furthermore, revenues were invested to buy new 250 busses to develop bus network system (Prudhomme Bocarejo 2005, 7). It is obvious that incomes were used to develop transport system as it was projected. Additionally it was politically important to use money in that way to maintain support for the LCC from citizens. To sum up, in spite of political debates on implementation of the LCC, the action taken by local authorities of London generally accepted as a political and technical success. There is a significant reduction of traffic congestion in charged zone. On the other side, a decrease of traffic in this area couldn’t impact completely on congestion in all London. Revenues gained from charge were spent on enhancement of public transport which caused a popularization of the scheme. The idea of road pricing in London was politically implemented and positively accepted by public, even it is not a popular method to tackle congestion. However, there is a still big question in its efficiency to dramatically change situation on all city roads, so policymakers must think how to enhance system to reduce congestion drastically in the city. Reference list: Forbes.2011. â€Å"Escape the Cost and Lost Time of Traffic Congestion†. Accessed October 30, 2012. http://www.forbes.com/sites/tombarlow/2011/10/22/escape-the-cost-and-lost-time-of-traffic-congestion/ Leape, Jonathan. 2006. â€Å"The London Congestion Charge†. Journal of Economic Perspectives 20 (4):157-76. Litman, Todd. 2011. â€Å"London Congestion Charging†. Victoria Transport Policy Institute. http://www.vtpi.org/london.pdf Li, Haojie, Daniel J. Graham, and Arnab Majumdar. 2012. The effects of congestion charging on road traffic casualties: A causal analysis using difference-in-difference estimation. Accident Analysis Prevention 49: 366-377. Livingstone, Ken.2004. â€Å"The Challenge of Driving Through Change: Introducing Congestion Charging in Central London.† Planning Theory Practice 5(4):490-98. Accessed October 25, 2012. doi: 10.1080/1464935042000293224 Prud’homme, Rà ©my, and Juan Pablo Bocarejo. 2004. The London Congestion Charge: A Te ntative Economic Appraisal. Transport Policy 20:1-9. Santos, Georgina. 2008. â€Å" London Congestion Charging†. Brookings-Wharton Papers on Urban Affairs (9):177-207.

Public Healthcare In Malaysia Health And Social Care Essay

Public Healthcare In Malaysia Health And Social Care Essay This chapter of the paper would explain on the introduction to this study and issues background. It would consist of problem statement, objectives, research questions, scope, significant of the study, limitations and some important terms that will be use in this research. Introduction Healthcare system in Malaysia is one of the crucial sector focus by the government. The healthcare services can be divided into public and private sector. There are many efforts done by the government to increase country healthcare quality such as by including healthcare aspects in formulating 10th Malaysia plan strategies that are: Strategy 1 : Establish a comprehensive healthcare system recreational infrastructure Strategy 2 : Encourage health awareness healthy lifestyle activities. Strategy 3 : Empower the community to plan or implement individual wellness programme (responsible for own health) Strategy 4 : Transform the health sector to increase the efficiency and effectiveness of the delivery system to ensure universal access It showed government really concern in improving and fulfilling people healthcare necessity. The public healthcare in Malaysia consist of government public hospital and clinics. public and private sector has spend billion of money in providing better healthcare and it will continuing increase align with the increase of Malaysia population. According to country health plan in 10th Malaysia plan for 2011-2015, population of Malaysia has increase till 28.3 million and 2.32 million of it was immigrant and foreign workers. Moreover, 24.4 % from the total immigrants residing in Sabah. It means the number population will keep increasing from year to year. The more higher population would need the more good healthcare providers. The public and health sector has invest lot of money in ensuring the current healthcare availability is enough in fulfilling people high demand. The table below shown total expenditure on health from 1997 to 2008. Therefore, in 23rd October 2009, prime minister YAB Dato Sri Najib Tun Razak established 1Malaysia clinics under 1Care programme of 1 Malaysia concept. According to the prime minister 1Malaysia concept is define as à ¢Ã¢â€š ¬Ã‚ ¦provide a free and open forum to discuss the things that matter deeply to us as a Nation. It provides a chance to express and explore the many perspectives of our fellow citizens. What makes Malaysia unique is the diversity of our peoples. 1Malaysias goal is to preserve and enhance this unity in diversity which has always been our strength and remains our best hope for the future. I hope this Website will initiate an open and vital dialogue exploring our Malaysian identity, purpose, and direction. I encourage each of you to join me in defining our Malaysia and the role we must play in its future. Each of us despite our differences shares a desire for a better tomorrow. Each of us wants opportunity, respect, friendship, and understanding (1Malaysia Booklet). The definition of 1Care Malaysia is national health restructuring system that provide more choice of quality health care, better healthcare coverage that require by the population based on solidarity and equity. This new system should improve old system by providing new effort in enhancing people healthcare quality (Maimunah binti A hamid, 2010). 1Malaysia clinics objective is to provide affordable and quality healthcare treatment to the local residents especially for middle and local income group. It manage by medical assistance and only applicable in handling minor treatment and limited medicine prescription. Currently, there are 100 clinics with additional RM 17.2 Million budget (Nes strait times, 2012). In sabah only there are 20 clinics and 2 (Sulaman sentral kota kinabalu and Bandar Leila, Sandakan) of it has been upgraded to Klinik Kesihatan. The upgraded of 1Malaysia clinic to become Klinik Kesihatan is because the positive response from loal residents and the clinic received more than 100 patients per day. The upgraded is hope to provide better services to the people with extra expertise (Utusan, 2012). TOTAL EXPENDITURE ON HEALTH, 1997-2008 (RM, NORMINAL VALUE) Year Expenditure on Health (RM million) Expenditure on Health as % of GDP Total GDP (nominal value) (RM million) 1997 8,213 2.9 281,795 1998 8,966 3.2 283,243 1999 9,743 3.2 300,764 2000 11,516 3.4 342,612 2001 12,520 3.7 334,309 2002 13,620 3.8 360,568 2003 19,164 4.6 418,769 2004 21,378 4.5 474,048 2005 21,915 4.2 519,451 2006 24,788 4.3 572,555 2007 30,228 4.7 641,864 2008 35,149 4.7 740,721 Source: Malaysia National Health Accounts 2007 PROBLEM STATEMENT Malaysia government has established lot of healthcare effort in order to increase public health quality for example 1Malaysia clinic and klinik kesihatan. These two clinic is related to each other and offer almost the same system of service delivery and purpose. This study conduct to identify the comparison between these two clinics based on certain aspects of effectiveness. There are a few issues arise related to these government healthcare program. The first issues is related to the reliability of 1Malaysia clinics services, the concern shows by president of the Malaysian medical association (MMA), Dr. David Quek. He said that the establishment of 1malaysia clinic provides low healthcare standard system because it operates by medical assistance and nurses only. He also reminded the ministry, the limitation of knowledge among medical assistance and nurses in giving medical advices and medicines would affect the healthcare services in Malaysia (the sun, 2010). It not aligns with the modernization of Malaysia and this kind of system similar with healthcare system during world war. He also showing concern related to 1malaysia legality, according to Medical Act 1971 its illegal for a medical assistance to manage a clinic (the star online, 2009).   The provision referred by Dr David Quek is Medical Act 1971 Section 33. (1) (f), the section stated: 33(1) Any person not registered or exempted from registration under this Act who (f) uses the term clinic or dispensary or hospital or the equivalent or any of there terms in any other language in the signboard over his place of practice in purported practice of medicine or surgery as a person registered under this Act; shall be guilty of an offence against this Act. It showed that there are some doubt by the public related to the 1Malaysia clinic effectiveness. The effectiveness of 1Malaysia clinics is a major corcern to the public because of the high cost of establishment. Government allocated RM 10 million for 50 clinics in 2010 and RM 7.2 Million in 2012 for adding 20 more clinics, it cost lot of country money allocation for established all clinics for the public (Bernama, 2012). The failure of this clinics can cause loss to the country with the high expenses given. After establishment of 1Malaysia clinic, government came with another idea for improving people healthcare quality especially for middle and low income group by upgrading the 1Malaysia clinic into klinik kesihatan. For those 1Malaysia clinic that exceed 100 patients per day, the clinic would be upgraded to klinik kesihatan and 1 doctor would be provided. Klinik kesihatan as a replacement of 1Malaysia clinics guesting to provide better service and medication compare to before the u pgraded. This study will focusing on comparing between 1Malaysia clinics and Klinik kesihatan in a few effectiveness aspects. It also hope to answer a few main questions related to the improvement of services between before and after upgraded. In Malaysia there is limited proper study done related to the evaluation of this healthcare program especially when it related to the 1Malaysia clinics. it also very difficult to find comparison study between government clinics for such as 1Malaysia clinic and klinik kesihatan. By conducting this study, it may assist in evaluate whether this program that cost RM 10 Millions is resulting good result for the public. In addition, this study also may help in figuring out the relevant of 1Malaysia clinic implementation and service changes happened through the upgrading process. Objectives To identify comparative analysis between 1 Malaysia clinic and Klinik Kesihatan in term of: Accessibility Availability Treatment Staff services Environment Waiting time Research questions Comparative analysis between 1 Malaysia clinics with Klinik Kesihatan: What is the people preference between 1 Malaysia clinic and Klinik Kesihatan? Why? What are the rationale the establishment of the new healthcare program, 1Malaysia clinics compare to existed government health clinics? What are the differences between these two clinics: Which of the clinics provides better accessibility to the patients? Which of these clinics better in term of availability? Which of these clinics provides better health treatment to the patients? Which of these clinics provides friendlier services to the patients? Which of these clinics provides a better treatment environment? Which of these clinics provide better waiting time? Scope Of Study This study will be conducted at Klinik kesihatan Sulaman sentral, kota kinabalu sabah. The respondents of this study consist of representative of health ministry, both clinics staffs and patients. SIGNIFICANT OF STUDY This study is significant as a feedback to the policy maker. The policy maker is refer to government especially ministry of health that responsible in formulating and implementing any healthcare programs. Result of this thesis can be use as one of the feedback especially to 1Malaysia clinics and Klinik Malaysia implementation. Not only that, policy makers also can beneficial from this study by referring to the findings and it can give them some ideas related to the current service quality provided and from the analysis also it can be use as one way to improvise the healthcare practices in the future. The other beneficial gain from this study is as a contribution to the body of knowledge in this discipline. In Malaysia, there were very limited past research done related to government healthcare services especially comparative study between two government clinics. Most of the past study only focusing on on customer satisfaction and comparison between public and private clinics only. The study conducted can be as one of the reference and source to the future researchers because it rare to find any comparative study related to the two government healthcare services especially related to 1Malaysia clinics. It is because 1Malaysia clinics is still in progress and new programs that established by the prime minister under 1Malaysia concept in 2009. Besides that, this comparative study between 1Malaysia clinic and Klinik kesihatan can be as one of the information sources for the public. It because public has lack of information related to these clinics and only a few people notice about the upgrading and changes happened. Through this study, it can provide some understanding to the public about the public clinic system and the reason of upgrading of 1Malaysia clinics. Finally, they can realize the government effort in providing better healthcare to the people especially for the middle and low income group. LIMITATIONS The first limitation is difficulty in searching for past research. There lack of study done related to healthcare service in Malaysia especially in comparing between government healthcare services. It can be a challenges to the researcher in finding past research related to the 1Malaysia clinics and Klinik kesihatan because of it a new programs and no focus done related to this topics. Result from the difficulty, it hardly to find strong statement to support details in this research. The second limitation is in analysis the information. This study is a qualitative research and the information gain from interviewing respondents from ministry of health, clinics staff and patients that experienced the services. It means the information gather from the interview, it can be a limitation to the study to observe the body language of interviewee carefully and at the same time make sure all the interview details taken taken into account.Furthermore, it also a challenge for analysis the information received and make ensure the result is based on the actual interviews. In order to overcome this limitation, the researchers has use another way of recording the conversation so at the interviews conducted all the attention can be given in asking, understanding and observing the respondents. Limitation also exist in finding the right patient respondents, it because the respondents should be someone who has been received treatment from both 1Malaysia clinic and klinik kesihatan so the information given more reliable and convenient if the patients experiencing both clinics treatment. It would be time consuming for search the right respondents to be interview.